Privacy Policy for ExamVision Mobile App

Privacy Policy for ExamVision Mobile App

When you use the ExamVision mobile app, you trust us with your information. This Privacy Policy is meant to help you understand what data we collect, why we collect it and what we do with it. This is important, not only to ensure the safety of your personal data, but also to ensure you that our website is compliant with the General Data Protection Regulation (GDPR).

GDPR is a European Union law intended to strengthen and unify data protection rules and rights for the benefit of EU citizens. GDPR applies to EU organizations and to non-EU organizations (of any size) that provide goods and services to the EU or that utilise tracking technologies (like cookies or tracking pixels) to monitor EU users’ behavior.

Learn more about the EU GDPR.

This Privacy Policy applies during use of the ExamVision mobile app.

1. Use of APIs and tools in the app
This app uses Truedepth API for rendering your selfie camera in order to show you glasses and loupes filters, as well as using the camera feed for measuring your interpupillary distance (PD). We do not collect any data obtained through the camera nor the Truedepth API.

2. Personal information - what we collect and why?

What is collected?
The app does not collect any information on its own. The information that is collected is only done so with direct consent of the user by submitting a form with the chosen information.

The information that the user can submit via the forms is the following:

  • The user’s PD measurement (via the Measure PD function)
  • The user’s full name (via the Measure PD & Contact Us functions)
  • The user’s country of residence (via the Measure PD & Contact Us functions)
  • The user’s e-mail in case we need to contact the user regarding their PD measurement
    and/or in reply to an enquiry (via the Measure PD & Contact Us functions)

All this information will be stored in the apps’ backend and collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP).

Why is it collected?
PD measurements, name, country and e-mail is collected in order to be able to provide a pair of demo loupes for testing in a limited period of time. The demo loupe is provided by the ExamVision dealer in the country selected as residence by the user. The user’s precise PD is necessary to provide a usable demo loupe for the user, since ExamVision loupes are custom-tailored and personalised to each user’s sight and physical dimensions of eyes and face.

If a user has submitted a query via the Contact Form, their name, country of residence and e-mail will be used by ExamVision DK to allow us to respond to the query. In some cases, the query and user’s details may be passed on to the dealer in the selected country of residence. But this will only happen, if it is necessary for the dealer to be involved in the query.

The above-mentioned data will be stored at ExamVision DK in accordance with GDPR regulations. When information has been passed on to the respectively located dealer, they too will store the information in accordance with GDPR regulations.

3. Data breaches
We will report any unlawful data breach of the ExamVision Mobile App database or the database(s) of any of our third-party data processors (i.e. local ExamVision dealers) to any and all relevant persons and authorities within 72 hours of the breach.

4. Data controller
The data controller of this website is: ExamVision Aps, company number (CVR): 26174430 whose registered office is:

ExamVision Aps
Industrivej 11
DK - 8305 Samsø
+45 87 92 12 10
office@examvision.com
examvision.com

5. Right to access and to be forgotten
Please contact us, if you want to request access to your personal information stored in our databases, or if you want your personal data deleted from our databases. We will respond without undue delay (and in any event within one month from receiving your request, although this can be extended in difficult cases).

ExamVision Aps
Industrivej 11
DK - 8305 Samsø
+45 87 92 12 10
office@examvision.com
examvision.com

When a privacy question or access/download request is received, we have a dedicated team which triages the contacts and seeks to address the specific concern or query which you are seeking to raise. Where your issue may be more substantive in nature, more information may be sought from you.

6. Privacy questions
If you have any questions or concerns about the Privacy Policy or data processing or if you would like to make a complaint about a possible breach of local privacy laws, please contact us:

ExamVision Aps
Industrivej 11
DK - 8305 Samsø
+45 87 92 12 10
office@examvision.com
examvision.com

When a privacy question or access/download request is received, we have a dedicated team which triages the contacts and seeks to address the specific concern or query, which you are seeking to raise. Where your issue may be more substantive in nature, more information may be sought from you.