ExamVision
Product Warranty

Warranty

All ExamVision products come with a comprehensive warranty as standard.

This warranty covers all manufacturing defects which might manifest within the warranty term. Please note, our warranty does not cover defects caused by normal wear or tear, misuse, neglect, accidental damage, modification, shipping in non-original packaging, or faults due to improper fitting, maintenance, service or cleaning procedures. This warranty is also void if the product is not used according to our Instructions for use.

Additional information:

  • Soft parts such as nose pads and temple tips are not covered, as these are treated as ‘consumable’ parts and need to be replaced as they wear.
  • Detachable cables are considered replaceable parts that can be expected to wear. Detachable cables are covered for manufacturing defects for one year.
  • A battery is defined as defective, if it drops to below 50% of its original specification within the specified warranty term.

Read more about the ExamVision Product Warranty.

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